Problem Solving and Decision Making
Problems do occur often in an organization, but the solving
of problem is more important. There would be lot of ways to arrive at the
solution. But picking the best possible one is more important and here comes
the decision making, yet another important aspect in an organization.
In an organization, there are four possible situations in
decision making and its implementation.
- Individual Decision, Individual Implementation
- Individual Decision, Group Implementation
- Group Decision, Individual Implementation
- Group Decision, Group Implementation
Generally while discussing the problem in a group, it will generate more perspective to the problems as each will give their own views. This will help in analyzing the problem in a more efficient way.
Steps involving in decision making are:
Estimation Analysis: This involves valuing of the options
taking into account work priorities.
Problem Analysis: Define the problem statement. Gather all the information related to the problem statement.
Solution Analysis: This involves thinking of all possible
solutions/ideas to deal with the problem. After discussion try to pick up the best solution.
Implementation: Then implement the best idea which was selected in the earlier step.Try to have a continuous check on this.